The invention discloses a government affair service
reservation system based on
big data, a
big data server comprises a reservation
list classification module, a
data processing module and a storage module, and a business hall terminal comprises a business
processing module and a window recording module. And through the operation of the
big data server, a
receipt with a preferred handling place and suggested
arrival time can be sent to the user. The
user density of each business hall can be adjusted according to the big data in the reservation stage, the queuing
waiting time of the users is shortened, the working efficiency of government affair services is improved, and the
resource utilization rate is increased. Business handling information is stored and analyzed through the big data
server, the number of samples of data is increased, the accuracy of optimal handling places and suggested
arrival time is further improved, and then the use experience of appointment is improved. A guarantee is provided for a user who has passed the number due to the reason through the number passing adjustment module, and the reservation
completion rate can be improved.