Improved baggage drop system

[0074]In a broad aspect of the present invention there is provided a baggage drop system, baggage drop counter, method of modifying a baggage drop counter and a retrofit baggage drop system operable in an assisted state or in a passenger operable state.

[0075]Reference is made to FIGS. 1a and 1b in which the baggage drop system is depicted in an assisted check-in configuration. The baggage drop system 10 depicted includes a housing 20 located adjacent a conveyor system 30. Not shown, and omitted for clarity are the monitor and computer system which is used by a staff member assisting the passenger to check-in and / or drop baggage when the baggage drop system is in the state shown.

[0076]As is known in the art, a typical check-in counter or system works by a passenger approaching a staff member stationed behind the housing 20. The passenger produces identification documents (such as a passport) and booking information to the staff member. Upon verification of the passengers' identity, a