System and method for implementing customer exposure management tool

a technology for managing tools and customers, applied in the field of customer exposure management tools, can solve problems such as code changes, process disconnections, and inability to adapt to changing circumstances, and achieve the effects of reducing the number of users, and improving the quality of services

Inactive Publication Date: 2019-10-31
JPMORGAN CHASE BANK NA
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

This patented technology describes systems used during credit card transactions to manage client-to-customer interactions between different parties involved. It includes two main components - Firstly, there are three stages – which involve gathering relevant data about each party's behavior before sending it overseas (C2). Secondary functions like adding up points into a matrix form can also help determine how best to take actions when dealing with specific situations involving potential risks associated with this transaction. Thirdly, these capabilities allow companies to access their own databases through special programs called CORALITY Mapping Systems. Overall, they offer technical benefits including improved efficiency, flexibility, accuracy, and ability to make decisionings based upon factors like customer preferences and assets undergoing changes.

Problems solved by technology

The technical problem addressed by this patented method relates to managing risks associated with banks or credit card companies without being tied up permanently due to their lacking flexibility. This can lead to issues such as downtime caused by changing codes over time, poorly understood customers who may have trouble handling them during change-outs, etcetera.

Method used

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  • System and method for implementing customer exposure management tool
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[0011]The following description is intended to convey an understanding of the present invention by providing specific embodiments and details. It is understood, however, that the present invention is not limited to these specific embodiments and details, which are exemplary only. It is further understood that one possessing ordinary skill in the art, in light of known systems and methods, would appreciate the use of the invention for its intended purposes and benefits in any number of alternative embodiments, depending upon specific design and other needs. While certain nomenclature and types of applications / hardware are described, other names and application / hardware usage is possible and the nomenclature provided is done so by way of non-limiting examples only. The figures provide additional exemplary details regarding the present invention. It should also be appreciated that these exemplary embodiments are provided as non-limiting examples only.

[0012]An embodiment of the presen

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Abstract

The invention relates to a customer exposure management system. The system comprises: a first input configured to receive operational data from a data ecosystem; a second input configured to receive risk derived data from a risk data source; a metadata repository; and a rule engine comprising a processor coupled to the first input, the second input and metadata repository and further configured to execute rules to: merge the operational data and risk derived data to generate a composite file on an account or customer basis; create one or more global attributes; identify an optimal income for the composite file; calculate a customer exposure strategy metric that defines an optimal exposure; select a strategy from a plurality of strategies wherein the strategy implements the one or more global attributes; apply the selected strategy to the composite file; and execute a corresponding account action.

Description

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Claims

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Application Information

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Owner JPMORGAN CHASE BANK NA
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