2 results about "Remote diagnostics" patented technology

The present invention provides an apparatus, system and method for use in remotely diagnosing electronic devices and / or providing content. The method for use in remotely diagnosing includes the initiating a diagnostic analysis of an electronic device, identifying the electronic device, receiving scripts communicated over a distributed network for diagnosing, remotely initiating diagnostic instructions with the scripts and receiving a response based on the instruction. The method can further determine further diagnostic instructions based on responses, and remotely initiate further instructions with the scripts. Additionally, a system for use in remotely diagnosing electronic devices includes a script generator coupled with a distributed network, and a remote diagnostic controller coupled with the distributed network and with an electronic device. The script generator compiles scripts and forwards them over the distributed network. The diagnostic controller implements the scripts to forward instructions to and to receive replies from the electronic device.

Systems and methods are disclosed for validating the installation and operation of a fault detection and diagnostic module that monitors a component of an HVAC system. A remote diagnostic server is in operative communication with the HVAC system, and with the fault detection and diagnostic module. A user device communicates data to the remote diagnostic server that defines an association between the fault detection and diagnostic module and the HVAC system. The remote diagnostic server initiates an installation validation by sending a command to the HVAC system that causes the monitored component to initiate an event that is expected to be reported by the fault detection and diagnostic module. For example, a fan motor is turned on. If correctly installed, the fault detection and diagnostic module senses the event, and reports the event to the remote diagnostic server, which confirms the association. The remote diagnostic server sends a message to the user device indicating the result of the validation.