Network data information processing method and device

[0037] As mentioned in the background art, there is no mature automated processing solution in the prior art for the negative content or suggestions put forward by users on the Internet, and it is necessary to manually screen, verify the authenticity and build a case on various network platforms. Processing, this processing method is time-consuming, laborious, low-efficiency, resulting in a great waste of human resources, and processing time is long, resulting in failure to deal with the situation in time. To this end, this application proposes a method for processing network data information, such as figure 1 As shown, the method includes the following steps:

[0038] S101. Acquire first data information related to a first feature from network data information of a target network platform, where the first feature is a feature related to an operation in the target platform.

[0039] Since this application aims to automatically monitor user opinions, complaints and suggestions from the