Code lock and lock system fault automatic diagnosis method and system
A system fault and automatic diagnosis technology, applied in the field of data processing, can solve problems such as low efficiency in finding problems, fault diagnosis relies on manual processing, etc., and achieves the effect of automatic diagnosis
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[0039] figure 1 It is a schematic flow chart of a combination lock and a lock system fault automatic diagnosis method according to an embodiment of the present invention. refer to figure 1 , specific examples are as follows, the method includes:
[0040] Step S11, using ATMC as the initiator, carries out ATMC fault detection to the combination lock according to a preset diagnosis sequence;
[0041] Step S12, combined with the remote calling of the ATMVH diagnosis process, to obtain and display the diagnosis results.
[0042] The invention can realize the automatic diagnosis of coded lock failure by combining the ATMC diagnosis mode and the ATMVH diagnosis mode, so as to realize the effects of convenient and quick problem finding and improving error processing efficiency. Simplify the difficulty for technicians to solve problems, reduce the time-consuming problem solving, and ultimately improve the efficiency of finding problems.
Embodiment 2
[0044] In another embodiment of the present invention, in addition to the above-mentioned processing methods, the ATMVH diagnosis process includes: basic information of the application system in the ATMVH, application system running status, application configuration information, and unlocking work orders Scheduling and approval process for fault detection.
[0045] figure 2 is a schematic flow chart of step S11 in the embodiment of the present invention. As shown in the figure, a specific embodiment includes the following steps:
[0046] (1) Diagnose whether the running status of each process of ATMC application is normal. If the operation is abnormal, a prompt about the abnormal operation of the ATM process will be displayed on the ATM screen, such as "the ATM application state is abnormal", "please restart the ATM", "the ATM manufacturer's SP cannot be called". It is up to the ATM administrator to decide whether to restart the ATM.
[0047](2) If step (1) passes through th
Embodiment 3
[0058] In another embodiment of the present invention, in addition to the above-mentioned processing method, in the step S12, the ATMVH diagnostic process includes: basic information of the application system in the ATMVH, application system running status, application Configuration information and scheduling and approval processes for fault detection. Wherein, in the above-mentioned steps (10), the ATMVH diagnosis sub-flow process includes the following steps:
[0059] (a) Check whether the basic information of the application system is entered into the ATMVH. Among them, the content and order of inspection: check whether the root key of the lock system, the working key of the lock system, the lock key, the root key of the lock, the root key of the password server, and the working key of the password server have been set; Whether the password lock information has been entered into the ATMVH; check whether the basic information of the dispatcher, approver, and machine clearing a
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