Engineering technology consultation service management system and method

The invention belongs to the technical field of engineering consultation management, and particularly relates to an engineering technology consultation service management system, which comprises a demand receiving unit, a processing unit, a field tracking unit, a feedback unit and a report generation unit, wherein the processing unit is connected with the demand receiving unit, the field tracking unit, the feedback unit and the report generation unit; the report generation unit is connected with the feedback unit, the demand receiving unit is used for confirming permission qualification of a project, project consultation content and files required by project consultation, and the processing unit is used for generating a work outline according to the project consultation content and storing the work outline at the same time. According to the system, consultation questions are tracked and processed in an oriented manner, so that the communication efficiency between the entrusting party and the entrusted party can be improved, and communication is more convenient. Meanwhile, the real-time entrusting party can obtain the periodic information of the project in real time, so that the problems of information blocking and the like cannot be caused, the progress of project consultation management is accelerated, and the development of project construction is promoted.