Business graph engine for connection recommendations

Pending Publication Date: 2021-07-22
DEVFACTORY INNOVATIONS FZ LLC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

[0003]A system, apparatus, and methodology are described for efficiently finding and organizing business-relevant connection recommendations with relevant and timely sales intelligence by aggregating corporate and newsfeed data with business network connection services into a single view using a business graph database to provide a relationship map of companies, people, and their relationships. In selected embodiments, the business graph database is constructed as a relationship map of business entities and relationships which are extracted by using network connection identification services to find business connections for one or more employees at a company and by applying NLP processing of newsfeed and corporate data to provide sales intelligence information (e.g., newsfeed articles) which are tagged with sentiment scores, entities and topics and entities for improved searching of business connections. When implemented as a software as a service (SaaS) model, the business-relevant connection recommendation system provides a sophisticated, infinitely scalable big data platform which combines up-to-date and relevant corporate data and newsfeed information with recommended connections from LinkedIn and Facebook network connection identification

Problems solved by technology

However, once a new potential customer organization is identified, it can be very difficult to identify a specific decision maker within the organization to contact since ideally, people interested in affecting the actions of organizations attempt to talk to the most influential persons within that organization.
And while there are automated customer relationship management (CRM) processes and systems for managing an end-user's interactions with busi

Method used

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Example

[0012]A business graph connection recommendation engine, methodology, system, program control code, and apparatus are described for efficiently and accurately identifying and organizing business-relevant connection recommendations and supporting sales intelligence in response to customer searches by using a business graph database to combine multiple business network connection services for all employees of a company with timely and relevant newsfeed analysis that is tagged with sentiment analysis and related topic / entity tagging, thereby generating search reports which list contact recommendations along with selected news stream based on a personalized insight into the customer's business world. As disclosed herein, a mapping process may use employee connection data (e.g., from LinkedIn or Facebook connection services) along with entity and / or topic data extracted from corporate and newsfeed data to form a business graph data structure having nodes (e.g., Company, BNews, Tweet, Tw

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Abstract

A method and apparatus are disclosed for recommending business connections by receiving connection network data from multiple social networking systems defining a first plurality of entities connected to at least a first user, preprocessing a newsfeed with NLP services to identify a second plurality of entities and topics in the newsfeed, generating a business graph data structure which defines a relationships map between the first user and the first and second plurality of entities, and applying query processing services to generate a search report in response to a search query, where the search report comprises a contact panel populated with business connection recommendations from the business graph data structure which correspond to the search query, and a news panel populated with one or more newsfeed articles which correspond to the search query and which are tagged with a sentiment score and one or more entity and topic tags.

Description

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Claims

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Application Information

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Owner DEVFACTORY INNOVATIONS FZ LLC
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