Room temperature customer service application system and method

A customer service system and application system technology, applied in the field of room temperature customer service application system, can solve the problems of wasting manpower and material resources, slow user problem processing efficiency, information faults, etc., and achieve the effect of reducing labor costs, reducing blindness and other time, and avoiding information faults.

Pending Publication Date: 2020-09-08
RUINA INTELLIGENT EQUIP CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

This technology helps businesses gather data from customers' rooms without manually checking them down or sending reports back over their own networks instead of waiting until they get out at home again. It provides real-timed feedback during trouble situations while reducing work hours and costly staff resources needed. Overall, this innovation enhances the quality of services provided through communication network infrastructure (CNS).

Problems solved by technology

This technical problem addressed in this patented describes how current methods of monitoring or controlling indoor temperatures involve manually measuring each area at once beforehand during installation. These techniques require significant human effort and materials resource allocation while also being time-consuming processes. Additionally, these systems lack effective ways to gather detailed information about hotels located near their homes without interferring customers who may want them to visit.

Method used

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  • Room temperature customer service application system and method
  • Room temperature customer service application system and method
  • Room temperature customer service application system and method

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Embodiment Construction

[0025] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0026] In an embodiment of the present invention, a room temperature customer service application system and method include a room temperature collection system, a cloud platform system, a customer service system, an intelligent computing center, and an operation and maintenance system, the room temperature collection system includes a room temperature collection device, and the room temperature collection system Monitor the user's indoor temperature in real time

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Abstract

The invention discloses a room temperature customer service application system and method, relating to the related field of room temperature acquisition. The system comprises a room temperature customer service application system and an application method. The room temperature customer service application system is simple in structure, all subsystems in the processing system are matched; the information related to the room temperature of the user can be collected and reported; when a user encounters a problem which cannot be solved by related room temperature, a customer service function is provided for the user; the possibility that faults exist between related information influencing the room temperature and a user is prevented; the blind waiting time after the user goes wrong at room temperature is reduced; the satisfaction degree of a user on a heating enterprise is improved; compared with the mode that in the prior art, after a user goes wrong and only depends on manual customer service, most problems generated by the user can be solved, only a small number of problems need to be solved by connecting the manual customer service, the efficiency of solving the problems by the user is greatly improved, and the labor cost of a heat supply enterprise is reduced.

Description

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Claims

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Application Information

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Owner RUINA INTELLIGENT EQUIP CO LTD
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