The invention provides an air conditioner running control method and device and an air conditioner
system. An air conditioner comprises an outdoor unit shell, an air inlet, an air outlet and an air
flue, wherein the air inlet and the air outlet are defined by the shell, and the air
flue communicates with the air inlet and the air outlet and is internally provided with a draught fan and a
heat exchanger. The running control method comprises the following steps that the voice of a target user using the target air conditioner is collected, the voice of the target user is subjected to voice recognition, and feature information of the target user is obtained; for various reference air conditions within the area range where the target air conditioner is located, a reference user matched with the feature information is inquired from users using the reference air conditioners,
target control parameters are calculated according to
historical control parameters set by the reference user, and then the target air conditioner is controlled through the
target control parameters. According to the method, the air conditioner control operation can be simplified, and the using convenience of the air conditioner is improved.